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Support & Warranty Requests RST Products
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There is an issue with the hardware device impacting the data in the software.
There is an issue with the current functionality of the software product feature.
This is feedback on a new or improved software feature that could enhance user experience.
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Low Impact - You require assistance with a problem or issue that is not affecting your daily work.
Medium Impact - An important feature has stopped working, affecting your daily work.
High Impact - An important feature has stopped functioning, and you are not able to work.
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